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Michael Ten to [email protected] • 1 year ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten to [email protected] • 1 year ago
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31
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  • cross-posted to:
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The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...
  • wuphysics87
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    6•1 year ago

    Hopefully spamming 0 or constantly yelling operator will still get you one of the very few people that still work there

    • @[email protected]
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      3•1 year ago

      Yes but your estimated wait time is … 3 hours and… 22 minutes.

    • @[email protected]
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      2•1 year ago

      I’ve noticed more and more are just hanging up on you now.

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