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Nemeski to [email protected]English • 11 months ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

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Most consumers hate the idea of AI-generated customer service

www.techspot.com

Nemeski to [email protected]English • 11 months ago
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A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
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      14•11 months ago

      Also surprisingly effective.

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        8•11 months ago

        Yup, it turns out you’ll often get more concessions from a support agent if you can manage to sound both angry at the problem and happy to work with the customer support rep to resolve it.

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      4•11 months ago

      Might not have been speech detection, might have been a call center agent with a sound board

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        11•11 months ago

        Tha poor fucker…“I wanna talk to a human”…“you are beep boop”

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          2•11 months ago

          Yeah or something similar.

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        3•11 months ago

        Who is your daddy and what does he do?

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          1•11 months ago

          https://youtu.be/Ty5mhviiJoQ?si=yh-bqWHqMwRXLfIt

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