[email protected]
  • Communities
  • Create Post
  • heart
    Support Lemmy
  • search
    Search
  • Login
  • Sign Up
@[email protected] to [email protected]English • 3 months ago

Teleperformance Uses AI to ‘Neutralize’ Indian Accents of Agents

www.bloomberg.com

external-link
message-square
40
fedilink
181
external-link

Teleperformance Uses AI to ‘Neutralize’ Indian Accents of Agents

www.bloomberg.com

@[email protected] to [email protected]English • 3 months ago
message-square
40
fedilink
Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move the company claims will make them more understandable.

Mirror: https://archive.is/2025.02.27-171118/https://www.bloomberg.com/news/articles/2025-02-27/teleperformance-uses-ai-to-neutralize-workers-indian-accents

  • @[email protected]
    link
    fedilink
    English
    109•3 months ago

    Today is a great day for the scammer community

    • @[email protected]
      link
      fedilink
      English
      32•3 months ago

      Saar, why did you redeem?

    • @[email protected]
      link
      fedilink
      English
      6•3 months ago

      nobody can expect malintent from a british gentleman’s or lady’s accent

      • @[email protected]
        link
        fedilink
        English
        1•3 months ago

        It’s a natural instinct to lower your defenses with someone who speaks like you. That doesn’t mean it’s the right thing to do.

[email protected]

[email protected]

Subscribe from Remote Instance

Create a post
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


  • @[email protected]
  • @[email protected]
  • @[email protected]
  • @[email protected]
  • 2.66K users / day
  • 9.39K users / week
  • 17K users / month
  • 37.5K users / 6 months
  • 70.5K subscribers
  • 15K Posts
  • 657K Comments
  • Modlog
  • mods:
  • @[email protected]
  • enu
  • Technopagan
  • L4sBot
  • L3s
  • @[email protected]
  • BE: 0.19.3
  • Modlog
  • Instances
  • Docs
  • Code
  • join-lemmy.org