For years, more ham-fisted printer manufacturers have waged a not-so-subtle war on consumers by blocking the ability to use cheaper, third-party printer cartridges. HP and Canon have both been part…
My main concern here is that they (allegedly, I haven’t confirmed) remove old firmware. If customers want to try out older firmware to see if that fixes their problem, they should be able to. It doesn’t cost much, so why not?
Yeah, voiding a warranty because the customer used something that could cause irreversible damage makes sense. Removing access to older firmware does not.
Ah, that’s fair on the old firmware bit, I hadn’t heard about that. I have a Brother laser printer, but it’s locked down on my network for phoning home.
I didn’t block a domain, I restricted the printer’s MAC from WAN access in my router’s firewall. I can still access it from any device on my network, but it just can’t phone home or search for firmware updates.
My main concern here is that they (allegedly, I haven’t confirmed) remove old firmware. If customers want to try out older firmware to see if that fixes their problem, they should be able to. It doesn’t cost much, so why not?
Yeah, voiding a warranty because the customer used something that could cause irreversible damage makes sense. Removing access to older firmware does not.
Ah, that’s fair on the old firmware bit, I hadn’t heard about that. I have a Brother laser printer, but it’s locked down on my network for phoning home.
What’s the domain you blocked?
I didn’t block a domain, I restricted the printer’s MAC from WAN access in my router’s firewall. I can still access it from any device on my network, but it just can’t phone home or search for firmware updates.