

It’s not that it’s gone, it’s that the platform continues to enshittify.
It’s really hard to remove all their bloatware garbage, and features seem to get worse all the time. Subtitles had a big change and they really don’t do a good job of supporting them anymore, as an example. Had one show that no matter what I did the subtitles just wouldn’t work after updating to a modern version that had the modern ‘updated’ subtitle handling. I’ve continued to update but it’s still questionable.
When I got it they never had ‘ad supported plex tv’, now they do and they promote it everywhere. All I want to do is keep supporting what they have, newer modern codecs, squash bugs, and act as a crappy dynamic dns so I can not setup a domain that goes to my home network connection which is a dynamic ip.
What I don’t want is to have to go into settings to disable or hide all their garbage ad revenue supported services everywhere in my private media library I paid a lifetime license fee for. It didn’t have that advertisement when I bought it, they shouldn’t be adding it afterwards, and I shouldn’t have to keep updating my config just to stay on a version that supports evolving hardware.
I tried Jellyfin but it’s even worse for subtitles which are unfortunately mandatory in my household.
Edit: this literally just popped up in my lemmy feed. https://lemm.ee/post/63954487
Realistically they will hire someone in the dominican republic or some other nation with fairly neutral english accents on a call center farm who end up getting paid way under US minimum wage.
Tons of companies do this. Choice hotels, boost mobile… many many more.
Alternatively those gig workers will get paid even less than DR wages and be from far worse countries. Those DR call center farms literally do not allow you to bring any personal belongings onto the floor, or take anything from the floor. Way too easy to steal financial information if you can write it down somewhere. Now imagine gig workers who work remotely and how they could handle financial data… doesn’t seem feasible but maybe they have the liability angle figured out.